At Door Openers and More we strive to exceed your expectations. Our support team has over 35 years of experience in the Garage and Gate Opener Industry. There are very few things in the industry that we have not seen, so when asked a question, know that we are the experts that many of our competitors come to for help.
With that being said we understand you have many options, which is why we strive to provide you with a level of service that exceeds your expectations. We understand that you lead a busy life and don't want to spend any more time than you have to on a purchase. This is why we offer technical support by e-mail. It allows us to get the appropriate information to you so it can be reviewed on your time. If you ever have a question pre or post purchase please e-mail us at email@example.com.
Door Openers and More will guarantee that you are fully satisfied with your purchase within 30-days of receipt. If after receiving and inspecting your purchase you are not totally satisfied, simply return the merchandise to us along with a copy of your invoice and shipping charges prepaid for an exchange, or full refund of your purchase price less shipping.
Purchases may be returned for any reason within 30 days. We do not accept returns after 30 days from delivery. Item(s) MUST be returned in their original shipped condition and include all related parts, factory packaging and instructions. All returned orders are assessed a 10% return fee, this fee does not apply to exchanges.
Shipping and handling fees are not refundable. Items returned incomplete are subject to additional fees to replace or repack components (IE: batteries, visor clips, instructions, etc.). Items returned damaged, used, or non-resalable condition will not be refunded. A copy of your sale receipt and or packing slip and RMA should be included with your return.
All items sold by Door Openers and More are new and come with a full manufacturer's warranty unless otherwise noted in the item description. The product warranty may vary depending on the manufacturer, but are typically one-year from date of purchase. We will repair or replace any product sold by Door Openers and More, which proves to be defective according to the manufacturer's warranty within 30-days upon your receipt of the item. After the 30-day period you may need to return the item to the manufacturer for warranty repair or replacement. The consumer is responsible for any shipping costs involved in returning the product for repair or replacement. The manufacturer's warranty does not cover any product or part, which has been subjected to misuse, abuse, modification, negligence or accident, nor does it cover any product, which is used for any purposes other than for which it is intended as stated in the specific manufacturer's product information literature.